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CORPORATE CLAIMS ADMINISTRATOR

Location:	Epping , 2, Cape Town, Western Cape, South Africa
Job Type:	Permanent
Posted:	9th Nov 2009
Closing Date:	7th Dec 2009
Posted By:	Tray International
Details:
CORPORATE CLAIMS ADMINISTRATOR JOB DESCRIPTION: Working in the customer services department, the candidate will be in charge of recording, handling and following up clients’ claims concerning their move operations: the candidate will handle all calls and emails relating to client claims. In addition to this, the candidate will be responsible for identifying and processing these claims using procedures that have been put in place. S/he will make sure that these procedures are followed at all times. S/he will be responsible for evaluating damages with regards to our insurers as well as directly negotiating with the client in as far as reimbursement proposals are concerned. Ideally the candidate must have previous work experience in a position that put their administrative and organizational skills to use. SKILLS REQUIRED:  As a minimum requirement, the candidate must have completed the FAIS Diploma or an experience in Insurance field.  Must be able to work independently and have a sense of duty  Excellent written and spoken English  Strictness and responsiveness are essential to this post  Ability to synthesize information, ability to rationalize and a good sense of customer care are essential in order to find the best way of effectively resolving claims, for the benefit of both the company and the client. A good command of Internet navigation systems as well as office tools is a requirement. Excellent inter-personal skills and ability to work in a team Excellent and effective oral communication skills

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