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Office Manager/Senior Travel Consultant

Location:	Northcliff, Johannesburg, Gauteng, South Africa
Job Type:	Permanent
Posted:	25th Aug 2008
Closing Date:	22nd Sep 2008
Posted By:	AfricanAdrenalin
Details:
Office Manager/Senior Travel Consultant This innovative and exciting Tour Operator is looking for a combined Office Manager/Senior Consultant with good Travel background to lead our offices in Northcliff - Johannesburg. We need a strong person with excellent English skills. Office Manager Duties: - Managing HR functions of the following staff members: 1 X Specialist Wedding and Conference Travel Consultant 1 X Intermediate Consultant 3 X Junior consultants 1 X Sales Support 1 X Information officer 1 X Receptionist 1 X Cleaner 1 X Gardener 1 X Custodian (HR Function includes leave applications, salaries, interviewing of new staff, contracts of employment, disciplinary procedures, grievance procedures, assisting with staff problems, etc) - Co-ordination with the external Web-Design Consultant - Dealing with problematic travel clients and operators on behalf of the Travel Consultants - Security: Locking up and managing the office during the absence of the Directors - Advising accountant on monthly salaries and working out the consultants commission claim forms - Assisting Directors with the general development of the business - Assisting and driving the process of implementing the new workflow system - Reconciliation of accounts when necessary Senior Consultant Duties: - Acting as Team Leader for all the Travel Consultants - Answering of e-mail and telephonic requests and enquiries from clients - Distribution of incoming requests and enquiries when the Director is not doing so - Selecting appropriate operators for client queries - Liaising with the tour operators providing the products - Report to Director regarding status of quotations - Achieving monthly sales targets - Assist Director with the negotiations of new contractual agreements with new and existing Tour Operators - Follow up with quoted clients. - All administration relating to the confirming bookings in conjunction with Sales Support - Issuing of pre-paid vouchers and receipts in conjunction with Sales Support - After initial 3 month period, assisting with on-going on the job training/mentoring to junior travel staff.

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