IT Manager

Location:	Cape town, Cape Town, Western Cape, South Africa
Job Type:	Permanent
Posted:	30th Nov -0001
Closing Date:	1st Jan 2010
Posted By:	Teleperformance SA
Details:
IT Manager IT Manager (Ref: ITJ9) Market Related Salary + benefits The Role To provide support to the Company’s IT Infrastructure. To provide excellent and professional service to our clients as well as our internal customers and be an active member within a team responsible for the implementation, configuration and subsequent support of technical services.  Min 5 years experience in an IT Management role + relevant tertiary education  Proven Track Record of successfully configuring, installing and troubleshooting IT hardware, software and network issues – ideally in a client-facing environment  Experience of using and supporting users within a Microsoft environment and expert knowledge on Windows desktop support – XP, Office applications, email, User management, active directory management, Desktop security, lockdown, Active directory control, etc  Knowledge and experience of the set-up, support and maintenance of ACDs (preferably Avaya) and predictive Diallers in a multi-site contact centre operation  Understanding of TCP/IP networks, DHCP, DNS, routing and network and server security practices (ISO27001/PCI)  Experience in HP Storage area networks / HP Server experience, Microsoft Exchange user and server support and Hardware diagnostic/break fix, VMWare ESX Server  Previous experience presenting solutions to 3rd party vendors and dealing at executive level The ideal candidate will have good technical analytical skills, good communication skills, the ability to document policies and procedures in a non-technical fashion and be reliable and flexible. Should you meet the above requirements, please email your updated CV in word format. Alternatively you could call 021-408 0100 for further enquiries. NB: Only short-listed candidates will be contacted.

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