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Customer Service Agent - Fix Term Contract
Salary: | R5000 - R6000 per month |
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Location: | Cape Towm, Western Cape, South Africa |
Job Type: | Contract |
Posted: | 12th Nov 2010 |
Closing Date: | 10th Dec 2010 |
Posted By: | TrudyQ Consulting |
Details: | |
Customer Service Agent - Fix Term Contract Our client is looking for a Customer Services Agent to join their Customer Services Department at their Cape Town based branch. This National Logistics Company is one of the leaders within their market and will only consider prospective candidates that are truly familiar with the phrase of “Delivering World Class Customer Service”. Minimum Requirements Two years proven relevant experience Freight/Courier background in all areas (administration, customer services, operations, etc.) would be advantageous Ability to work within a pressurised and fast paced environment Computer literate and fully bilingual (English & Afrikaans) A sense of urgency, thoroughness and completion Able to work on Saturday mornings once a month Job description Handle queries from clients, agents and other branches on a national level. Tracking and tracing of consignments and their current status, bad address shipments, copy proof of deliveries (POD’s) and verbal delivery details. Ensure relevant information is obtained and passed on to the client, agent or branch within the quickest possible turnaround time. Report directly to the Customer Services Manager In return my client offers A CTC Package of R5000 to R6000 per month, depending on experience Permanent position available The opportunity to be part of a very dynamic team environment Future internal career growth opportunities on a national level, pending consistent performance through ongoing measurement Permanent placement |
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