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Team Leader

Location: CBD, Cape Town, Western Cape, South Africa
Job Type: Permanent
Posted: 1st Oct 2010
Closing Date: 15th Oct 2010
Posted By: Acorn Talent
Details:
Team Leader

International Hosting Company requires neutral accented Team Leaders that are passionate about websites and hosting to manage and direct Call Centre Agent activities. The successful candidates will be responsible for ensuring resources are utilised efficiently, in accordance with objectives and in ways that consistently promote customer quality and satisfaction.
Basic requirements are:
• Matric
• Credit and Criminal Clearance
• An IT qualification would be an added advantage
• Reliable transport
• Ability to work 24/7 shifts (Not negotiable)
• Proven experience in supporting web-based applications or software systems
• Solid understanding of internet terminology, navigation, and applications
• Customer service and/or call centre experience in a 24/7 environment
• A minimum of 2 years experience in a Contact Centre supervising staff
• Proven ability to coach staff

This is a permanent position that is based in the Cape Town CBD, annual salary R160 000.00. Secure parking facilities will be provided

Please reply and attach your CV should you meet the requirements. Should you not be contacted in a period of 14 days your application has been unsuccessful.
 
Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest.
 

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