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Courier Portfolio Manager

Location:	Johannesburg, Johannesburg, Gauteng, South Africa
Job Type:	Permanent
Posted:	27th Jul 2010
Closing Date:	24th Aug 2010
Posted By:	TrudyQ Consulting
Details:
Courier Portfolio Manager An experienced Courier Portfolio Manager position has become available at our client’s Johannesburg Branch. This independently owned Logistics & Express Courier Company works exclusively in the interest of their clients and they strive to provide a world class service in a professional, accurate, prompt and courteous manner. Only those candidate who meet with all the below minimum requirements of this position will be considered for a pre-interview. Minimum Requirements: • Matric with MS Office knowledge and experience • Minimum of 3 years working experience within a customer service or sales focussed role • Courier Industry experience is a non negotiable • Exposure to Courier Systems, Products and Procedures • Exceptional geographical knowledge of the Gauteng Region • Impeccable time management skills • Accurate and attentive to detail • Interpersonal skills and able to liaise confidently at any level • Able to work under pressure in a deadline driven environment • Accountable and able to work within a team • Professional and well presented at all times • Valid driver’s licence and own vehicle • Willing to work after hours and over weekends if and when required Key Performance Areas: • Maintain existing client base and build customer loyalty through impeccable and efficient service delivery • Drive revenue growth through selling and promoting product and services and ensure targets are met • Liaise with customers regarding quotations, bookings, collections, shipment-on-hold collections, etc. and keep customer informed of progress made or delays • Attend to walk in customers and assist with dispatching or hand over of their shipments • Manage complaints and queries in a professional manner • Assist other departments as per need and as per requirements of the business • Assist the Operational Manager to ensure smooth running of station • Implement ISO , Company standards policies and procedures throughout the branch • Ensure accurate reporting of services and product sales for billing purposes and keep updated and detailed records In Return our Client Offers: • R15 000 CTC per month • R2 000 petrol allowance • R1 000 cell phone allowance • Negotiable Commission Structure on growth of existing client portfolio • Permanent employment opportunity Form part of a dynamic , progressive, and professional working environment

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